Teladoc Health UCAT and EPP Practice
Criteria published a case study on how Teladoc Health selected software engineering apprentices from coding bootcamps. It names both tests, which is rare, and it names the UCAT rather than the CCAT, which is the detail most prep resources get wrong.
What the Case Study Says
Teladoc Health is a US virtual healthcare company. Criteria published a case study about an apprenticeship program Teladoc built to bring people from non-traditional backgrounds into its engineering teams, and unlike most vendor material it names the specific instruments.
Two tests are named, in Criteria’s own descriptions:
- Universal Cognitive Aptitude Test (UCAT), described as “a cognitive ability assessment that measures critical thinking, problem-solving, and the ability to learn and apply new information.”
- Employee Personality Profile (EPP), described as “a general personality assessment that measures a wide range of behavioral traits associated with particular roles, such as software development.”
The program itself ran four to five months across software engineering, DevOps and quality assurance. Candidates were sourced through coding bootcamps, including one focused specifically on veterans. Criteria reports that all 18 apprentices in the pilot received high performance ratings and that 17 of the 18 accepted full-time offers. The cohort is described as 38% women, 17% military veterans, 11% LatinX, 8% Black and 17% aged 40 or over.
The UCAT Is Not the CCAT
This is the single most useful thing on this page, because plenty of prep material treats every Criteria cognitive test as the CCAT and drills you on the wrong thing.
Criteria sells two general cognitive aptitude tests. The CCAT is the famous one: 50 items in 15 minutes, with verbal, math and logic, and spatial sections, and a substantial verbal component built on vocabulary, analogies and word relationships. The UCAT is its language-reduced sibling. It exists precisely so that English vocabulary is not what separates candidates, which is why it suits a program deliberately recruiting career-switchers from varied backgrounds.
Practically, that means if your Teladoc invitation names the UCAT, the highest-value preparation is abstract and numerical reasoning under time pressure rather than vocabulary drills. The shared skill across both tests is pace: Criteria cognitive tests are built so that very few people finish, and the score is a raw count of correct answers with no published penalty for a wrong one, which makes a guess strictly better than a blank when the clock is beating you.
The Employee Personality Profile
The EPP is untimed and there is nothing to revise. Criteria describes it as measuring behavioral traits associated with particular roles, and the case study specifically mentions software development as the role profile in question.
Worth knowing about Criteria’s personality instruments generally: they run validity checks designed to catch a profile built to look ideal. Answering as the person you are produces a more useful result than answering as the person you think a job description wants.
Practice
The two tests the case study names
CCAT sections, for pace practice
The full range is on the Criteria practice hub.
Frequently Asked Questions
Will I sit the CCAT at Teladoc Health?
The case study names the UCAT, not the CCAT. They are different tests from the same publisher, and the UCAT deliberately reduces the language load. Your invitation will name which one you have been sent, and that overrides anything here.
Does this apply to regular engineering roles?
The documented use is an apprenticeship program for bootcamp graduates and career-switchers. Nothing published extends it to Teladoc’s standard hiring, so we will not claim it does.
Should I guess on a Criteria cognitive test?
Criteria scores a raw count of correct answers and publishes no penalty for a wrong one, so an answer is never worse than a blank. Guess rather than leave gaps.
What score do I need?
Criteria supplies percentile rankings alongside raw scores, and each employer sets its own target range per role. Those ranges are not published, so treat any specific number you find elsewhere as guesswork.
Are your tests the real Teladoc assessment?
No. These are independent practice exercises matching the published format of each Criteria test. They contain no real test items and are not supplied, reviewed or endorsed by Teladoc Health or Criteria.