Commonwealth Bank SHL Assessment and Interview
Commonwealth Bank sends applicants an online assessment from SHL and a recorded digital interview on HireVue. For the Graduate and Summer Intern Programs both come before the assessment centre. Here is how each stage works and how to prepare
The CommBank graduate and intern process
Commonwealth Bank uses the same four stages for its Graduate Program and its Summer Intern Program.
Global Markets Summer Analyst applicants have a different final stage: virtual interviews with specific Global Markets teams, in two rounds, in place of the assessment centre.
The SHL online assessment
CommBank's online assessments are delivered by SHL. You have 48 hours to complete the assessment from the invitation. CommBank does not publish which SHL tests it uses, how many questions there are or a pass mark, so prepare for the main SHL formats and let the invitation tell you which ones you have.
Our guides cover the main SHL tests: numerical reasoning, inductive reasoning, deductive reasoning, verbal reasoning and the OPQ32 personality questionnaire. The SHL practice page lists every test we simulate.
The HireVue digital interview
The digital interview is a recorded interview on HireVue. Pre-recorded questions appear on screen and you answer to the front-facing camera on your computer or phone. CommBank describes it as your chance to say what cannot be put into words on your resume, and to show your interest in the bank and the stream you applied for.
CommBank's own advice: find somewhere quiet, allow enough time to finish the whole interview, try the practice questions first so the technology is familiar, read the role profile and the bank's vision and values, and keep notes to hand if that is how you normally prepare. Technical problems go to the HireVue Candidate Help Centre. If you miss the deadline, call HR Direct on 1800 989 696, though an extension is not always possible.
See how to pass a video interview and the STAR method for structuring answers.
Dates and eligibility
How to prepare
Frequently asked questions
Does Commonwealth Bank use SHL?
Yes. CommBank's online assessments are delivered by SHL, and technical problems go to the SHL Hotline.
Does Commonwealth Bank use HireVue?
Yes, for the digital interview.
How long do I have to complete the CommBank online assessment?
48 hours. If you need longer, SHL can check with CommBank whether the time can be extended.
Which tests are in the CommBank online assessment?
Not published. Your invitation lists the tests you have been set.
Can I reapply if I am unsuccessful?
You can apply for another available role straight away. CommBank recommends considering the feedback you received first.