PNC HireVue Interview Questions and How to Answer Them
PNC uses a pre-recorded video interview, reported as HireVue, before any live interview for many roles. These are the questions candidates report, grouped by type, with how to answer them.
Your first session is free with a free account. After that, Interview Access is £5 once for up to 20 sessions, with no subscription.
How the PNC HireVue works
PNC HireVue questions candidates report
10 questions from PNC HireVue interviews. Prepare a story for each type rather than a script for each question.
Motivation and fit
Why do you want to work at PNC?
Tell me about yourself. Give me your elevator pitch.
Why PNC and financial services specifically, and what do we do better than our competitors?
What are two strengths you bring to this role?
Behavioural
Tell me about a time you had a difficult or upset customer and how you handled it.
Tell me about a time you led a project or took initiative.
Tell me about a challenge or obstacle you had to overcome.
Describe a time you received negative feedback and how you reacted.
Business and technical
How do banks make money? Then: why PNC, and why this location?
Tell me about your projects and the challenges you have run into.
Technology
How to answer PNC HireVue questions
Lead customer answers with Customer Focus
Customer Focus is one of PNC’s seven values, and it is about clear, transparent products and keeping commitments to customers. In the upset-customer question, show that you listened, explained plainly what you could and could not do, and then did what you said you would.
Show Performance in the feedback question
PNC’s Performance value opens with “We expect excellence in all that we do.” For negative feedback, name the feedback honestly, say what you changed, and give the result that proves the change stuck.
Show Teamwork in initiative answers
The Teamwork value reads “We work together to achieve our goals and celebrate our successes.” When you talk about leading a project or taking initiative, say what you did yourself and how you brought others along.
Prepare a real “Why PNC”
Reported questions ask why PNC, why this location and what PNC does better than its competitors. Know which line of business you applied to (retail branches, corporate and institutional banking, asset management or technology) and give one concrete reason it suits you. Have a short, plain answer ready to how banks make money, too.
Answer on your own
PNC states that generative AI of any kind is not permitted during interviews and assessments. Prepare your stories in advance, then speak to them naturally rather than reading a script.
Tips for recording your answers
- Use the practice question to check your camera, sound and framing before the real ones.
- Find out how many re-records you have from the screen before you start; it differs by role.
- Use the 30 seconds to note three words: the situation, what you did and the result.
- Keep answers to about two minutes, even when the limit is longer. A tight answer is easier to follow.
- Look at the lens, not your own picture, with the camera at eye level and the light in front of you.
- If your invite includes games, set aside time for them too; they cannot be retaken.
Frequently asked questions
Does PNC use HireVue?
PNC says some roles require a pre-recorded virtual interview before a live interview. Candidates commonly report that it runs on HireVue.
How many questions are in the PNC HireVue?
PNC does not publish a number. Candidates report between four and nine depending on the role, most often about six.
Can you retake answers in the PNC HireVue?
Candidates report one re-record per question for teller roles and two for technology interns. The games that some tracks include have no retakes.
How long do you get to answer PNC HireVue questions?
Candidates report about 30 seconds to think and two to three minutes to answer each question.
What happens after the PNC HireVue?
If you go through, the next step is a live interview. For internships and programmes, candidates report a Super Day of two or three interviews of about 30 minutes.
Practise for the PNC HireVue
Our AI interview practice uses the same one-way format: five questions on screen, 60 seconds to prepare, then up to a minute to answer on camera. Choose the finance focus and the questions lean towards finance, with feedback on relevance, clarity and structure and on what finance assessors look for, such as commercial awareness and integrity. You also get a model answer to your weakest question.
The questions are ours, not PNC’s. Start answering before the 60 seconds are up to match a shorter thinking time, and since practice lets you re-record, do one session in a single take.
Your first session is free with a free account. After that, Interview Access is £5 once for up to 20 sessions, with no subscription.