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Firefighter Understanding Information Test: How It Works and How to Pass

Understanding Information is the reading paper in the UK National Firefighter Ability tests: 25 multiple-choice questions on memos, newsletters and safety information, answered from the text alone.

Practise NFA Understanding Information

NFA Understanding Information is in the UK Firefighter Ability Tests (NFA) unlock: £10 for all 4 tests, one-time payment, no subscription. Or try NFA Working with Numbers free first.

What you do
Read short work documents and pick which of four statements about each one is true.
Skills
Reading carefully and drawing only what the text supports.
Questions
25, in six scenarios of four or five questions each.
Time limit
30 minutes, according to the technical manual. One page of the practice booklet says 35.
Pass mark
Not published. The three papers are marked separately, then looked at together.

How the Understanding Information test works

This paper checks that you can follow the kind of writing firefighters deal with every week. The six scenarios are fire safety information, memos, newsletters and extracts from manuals, on topics such as ladder safety, smoke alarms, equality, good communication and training courses.

Each scenario is followed by four or five questions, many of them in the form “Which one of the following statements is true?” Only one option is right, and you mark it by filling in a circle on the answer sheet.

You must answer from the scenario alone. A statement that sounds sensible but is not in the text is not the right answer.

How to find the true statement

Check each option against the text in turn:

  • Skim the document for its purpose first: who it is from, who it is for and what it asks them to do.
  • Read all four options before you decide. The right one is often worded differently from the text.
  • For each option, find the sentence that proves or disproves it. If you cannot point to one, it is not your answer.
  • Watch the small words: “all”, “only”, “must”, “may” and “never” can turn a near-copy of the text into a false statement.
  • Check who does what. Options often swap the person responsible.

Worked example

A memo reads: “From 1 March, every length of hose used at an incident must be pressure tested before it goes back on the appliance. Any length that fails is tagged red and sent to the workshop at headquarters. Hose must not be repaired on station. The crew manager records each test in the hose log.”

Which one of the following statements is true? (a) Hose that fails its test can be repaired on station. (b) Hose is tested once a month. (c) A length that fails is tagged red. (d) Firefighters record each test in the hose log.

The answer is c. Option a contradicts the memo, b is never mentioned, and d gives the job to the wrong person: the memo says the crew manager keeps the log.

Tips for the real Understanding Information test

  • Leave your own knowledge at the door. The booklet says no firefighting knowledge is needed, and outside facts lead to wrong answers.
  • Pace yourself by scenario rather than by question: roughly five minutes each.
  • Practise on real workplace writing such as safety notices, policies and newsletters. Read one, then write three true statements and one false one about it.
  • Work through the free practice booklet. Its answer section explains why each answer is right.
  • Answer every question. Nothing is deducted for a wrong answer.

Practise Understanding Information on CogniPrep

Our Understanding Information test has 25 questions in six scenarios written as memos, notices and newsletters, with a 30-minute clock on screen. Each question has four options and no penalty for wrong answers, and you can go back to earlier questions. You see your number correct and a T-score from the official 2005 norm table, with a band rather than a pass or fail.

Questions candidates ask

Is the firefighter Understanding Information test hard?

The reading itself is everyday workplace writing. What catches people out is choosing a statement that sounds right but is not in the text. In the 2005 norm group the average was about 17 out of 25.

How long is the Understanding Information test?

The technical manual gives 25 questions in 30 minutes. The practice booklet says 30 minutes in one place and 35 in another, so be ready for either.

Do you need firefighting knowledge for the written tests?

No. You answer using only the information in each scenario.

Is there an English test to become a firefighter?

This is it in services that use the NFA tests. North Yorkshire, for example, exempts on-call applicants who hold maths and English qualifications.

Read next

Other UK Firefighter Ability Tests (NFA) tests explained

Try it before the real thing

Get used to the Understanding Information format with our practice version before you take the real one. It is part of the UK Firefighter Ability Tests (NFA) unlock.

Practise NFA Understanding Information