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Delta Air Lines Assessment and Hiring Process

Delta flight attendant applicants complete a Candidate Assessment from MakiPeople, a values assessment from Fitme and an On-Demand Interview on HireVue before Event Day in Atlanta. Here is what each step involves and how to prepare

2
Online Assessments
MakiPeople, then Fitme
HireVue
On-Demand Interview
Self-recorded, after Fitme
6 months
Between Applications
One application at a time

The Delta flight attendant hiring process

Delta is headquartered in Atlanta, and its flight attendant openings are in high demand. Every applicant goes through the same six steps.

1
Application
You can submit one flight attendant application every six months, and must use the same profile each time.
2
Candidate Assessment
An immersive, AI-powered assessment delivered by MakiPeople. It also shows you more about the role.
3
Values assessment
A short assessment from Fitme. Delta describes itself as a values-based organization.
4
On-Demand Interview
If you pass the Fitme assessment, you are invited to record an interview on HireVue.
5
Event Day
Successful candidates are invited to Delta’s headquarters in Atlanta for an in-person interview day.
6
Conditional Job Offer
Offered after a successful Event Day. Once pre-employment checks are complete you get a training date and a base, then seven weeks of training in Atlanta.

The Candidate Assessment and the values assessment

These two come first and decide whether you reach the interview. Delta does not publish how long either takes, how many questions they contain or what score you need. The Candidate Assessment is built to teach you about the job as well as assess you, so note what it tells you about the role. You can draw on it in the interview.

For the values assessment, there is nothing to memorize. Answer as you are and stay consistent from one question to the next. Delta uses AI in the application process, and its hiring leaders review candidate information and make every final decision.

The HireVue On-Demand Interview

The interview is self-recorded: questions appear on screen and you record your answers, with nobody on the other end. Delta's advice is to treat it like a professional in-person interview. Wear clean, pressed, professional clothing, think about how you present yourself and communicate throughout, be yourself and answer honestly.

Our Delta HireVue interview questions page lists the questions candidates report and how to answer them. For structure, use the STAR method, and see how to pass a video interview for camera, sound and timing.

Event Day in Atlanta

Event Day is an in-person interview day at Delta's headquarters. You will be with the team for a few hours, so eat a proper meal first; snacks and water are provided. The interviewers are trained, experienced flight attendants working with Delta's inflight leadership and Talent team. Delta suggests looking at how its flight attendants dress and using that as inspiration, and publishes an Event Day Guide covering what to expect and its appearance requirements.

Airport, cargo and ramp roles

For Airport Customer Service and Cargo jobs, Delta emails you an assessment after you apply, and its Talent team then reviews your application. Delta does not name that assessment or publish its format. For the interview it recommends the STAR method: describe the situation, the task, the action you took and the result. Ramp and other agility-based roles are reported to use BMAR, a Delta test we do not simulate.

You can apply for more than one opening at Delta, but you cannot hold two conditional job offers at once.

How to prepare

Do
Read the flight attendant role description before the Candidate Assessment, and note what the assessment shows you about the job.
Answer the values assessment honestly and consistently.
Prepare real examples of customer service, teamwork and safety, structured with STAR.
Record a practice answer on camera and watch it back before the On-Demand Interview.
Dress for the recorded interview as you would for Event Day.
Do not
Rush the application. You can only submit one every six months.
Try to guess an ideal profile on the values assessment.
Read answers from a script on camera. It shows.

If your assessment includes scenario questions about customers and colleagues, our situational judgment test guide explains how they are marked, and the personality test guide covers values and work-style questionnaires.

Frequently asked questions

What assessment do Delta flight attendant applicants take?

Two, in order: a Candidate Assessment delivered by MakiPeople and a short values assessment from Fitme. Candidates who pass the Fitme assessment then record an On-Demand Interview.

Does Delta use HireVue?

Yes, for the flight attendant On-Demand Interview, which is completed through HireVue.

Does Delta use the Virtual Job Tryout?

Not for flight attendants. The assessment stage in that process is the MakiPeople Candidate Assessment followed by the Fitme values assessment. For airport and cargo roles Delta says only that you will be emailed an assessment.

Does Delta use the Wonderlic?

Not in the flight attendant process, which names MakiPeople, Fitme and HireVue. Wonderlic counts Delta among its customers, but Delta's hiring pages for flight attendants and airport roles do not mention a Wonderlic test.

How often can I apply to be a Delta flight attendant?

Once every six months. If you are unsuccessful you can reapply six months after the decision, when a new requisition is posted.

What score do I need on the Delta assessments?

Not published.

CogniPrep is an independent practice platform. It is not affiliated with, endorsed by or connected to Delta Air Lines, MakiPeople, Fitme or HireVue, whose names are trademarks of their respective owners and are used here for identification only. Confirm the current process for your role with Delta before relying on it.

Rehearse the On-Demand Interview

Practice answering Delta-style questions out loud, on camera, before you record the real thing

Try a Mock Interview