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CritiCall Cross Referencing Test: How It Works and How to Search Fast

CritiCall’s Cross Referencing module gives you an on-screen address book of names, addresses and phone numbers, and you answer questions by finding the right entry and typing what it says.

Practise CritiCall Cross Referencing

CritiCall Cross Referencing is in the CritiCall unlock: £15 for all 9 tests, one-time payment, no subscription. Or try CritiCall Decision Making free first.

What you do
Look up names, addresses and phone numbers in an address book and type the answer.
Skills
Alphabetic and numeric searching, checking detail, accurate copying.
Questions
Not published.
Time limit
Not published.
Pass mark
Set by each agency. Florida Highway Patrol’s 2013 figures ran from 30% to 67%.

How the CritiCall Cross Referencing test works

An address book of names, telephone numbers and addresses sits on screen. Written questions ask for a detail, such as the phone number for a named person, and you type the answer into the space provided. Biddle describes it as testing alphabetic, character recognition and numeric searching skills.

There is also an audio version, where the questions are spoken over the headset instead of written. The score is your percentage correct.

Worked example

The book lists MORALES, ANA at 1180 E PINE ST, 555-0213; MORALES, ANNA at 1810 E PINE ST, 555-0231; and MORALES, ANNA at 422 W ELM AVE, 555-0912.

Question: “What is the telephone number for ANNA MORALES at 1810 E PINE ST?” The first entry is ANA, not ANNA, and its house number has the same digits in a different order. The third is the right name at the wrong street. Only the second matches both, so the answer is 555-0231.

Tips for the real Cross Referencing test

  • Try Biddle’s drill: have someone read and spell names from a phone book while you find each address and type it exactly as written.
  • Expect near-duplicates on purpose: the same surname, similar first names and digits in a different order.
  • If the list scrolls, use the scroll bar to see all of it. Biddle’s guide warns that parts of the screen may be hidden.
  • Do not skip a question. Biddle’s guide says skipped items are penalised unless you are told otherwise.

Practise CritiCall Cross Referencing on CogniPrep

Our version gives you a 40-entry address book full of near-duplicates and 20 questions in 10 minutes. You type each answer (capitals are added for you, and phone numbers are digits only), and there is no going back. Some questions are reverse lookups that give a phone number and ask for the name. You get your percentage correct. The list length, question count and time limit are ours.

Questions candidates ask

What is the CritiCall cross referencing test?

A module where you search an on-screen address book of names, addresses and phone numbers to answer questions, typing each answer in.

Is CritiCall cross referencing timed?

Biddle does not publish a time limit for this module. TestGenius suggests setting aside 2 to 3 hours for the whole sitting.

What score do you need on CritiCall cross referencing?

Each agency sets its own. Florida Highway Patrol’s job experts suggested 67%, or 30% to 55% after Biddle’s recommended adjustments.

Read next

Other CritiCall tests explained

Try it before the real thing

Get used to the Cross Referencing format with our practice version before you take the real one. It is part of the CritiCall unlock.

Practise CritiCall Cross Referencing