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Provider Guide7 min read

Master ACE Test: Never Skip, Always Bring a Calculator

Master ACE is adaptive, so a skip scores like a wrong answer and a calculator is expected. What STEN bands mean, plus CORE, MPA and OPTO in brief.

Who sends it
Master International, a Danish publisher. Mainly used by employers in Denmark, Sweden, Norway and Finland, on the Master People Platform (formerly Metis).
ACE
Adaptive reasoning, most often 12 questions in 30 minutes: number problems, figure matrices, word analogies and logic grids. Calculator allowed.
CORE
19 figure matrices in 35 minutes, with a queue that brings skipped questions back at the end.
MPA and OPTO
Personality questionnaires with no clock and no right answers, talked through with you at interview.
Device
A laptop or desktop. Master says ACE is not supported on tablets or phones.

Master International's tests reach most candidates without warning: an invitation from a Nordic employer, a link to app.master-hr.com, and a name, ACE, that turns up nothing useful in a search. Two rules decide more ACE results than any amount of arithmetic practice, and they point in opposite directions from the habits most online tests teach. On ACE you must never skip, and you are expected to use a calculator.

The short version
ACE is adaptive. A skipped question counts as completed and the next one is chosen as if you had got it wrong, so every skip lowers the level you can reach.
A calculator, pen and paper are allowed on ACE, and Master says the calculator is expected. Have all three on the desk before you start.
CORE is the opposite: skip anything that is taking too long, because it comes back after the last question and most people use only about half the time.
There is no pass mark. Employers set a band of STENs for the role, and Master publishes the generic bands most of them start from.

ACE scores the difficulty you reach, not the number you get right

ACE, the Adjustable Competence Evaluation, picks each question from how you answered the last one. A right answer brings a harder question and a wrong answer an easier one, and the numerical, figure and verbal questions arrive mixed together rather than in sections. The result is the difficulty level you sustain. Master says outright that the number of questions you answered correctly cannot be used to read your score, so coming out of the test feeling that you got about half of them wrong is normal. It usually means the test was doing its job, finding the level where you start to miss.

That design is why the skip button is a trap. On most tests a skip is neutral. On ACE it is counted as a completed question, and the next question is chosen as if you had answered wrongly. Master's own guidance to employers is to tell candidates to answer rather than skip, and a wrong answer carries no penalty beyond the easier question that follows. So a reasoned guess always beats a skip: it has some chance of being right, and a skip has none.

The pace that works
The standard ACE gives 30 minutes for 12 questions, about two and a half minutes each, and Master describes the time as liberal. Most people finish in about 20. Speed is reported separately and does not lift your level, so spend the spare minutes checking an answer against every condition in the question before you confirm it. Only if a question has taken five minutes should you commit to your best guess and move on.

The calculator is expected, and rounding is where marks go

Master says that using a calculator on ACE is permitted and expected, and it allows pen and paper too. The numerical questions are short word problems, and you type the answer as a whole number rather than choosing from a list. That makes the rounding instruction the part of the question most worth reading twice. “How many boxes are needed” rounds up, because a part-filled box is still a box. “How many full tables can be made” rounds down. Find that phrase before you calculate, write each step on paper, and use the calculator for every multiplication, however easy it looks.

The other three kinds of ACE question

Figure matrices are 3x3 grids with one cell missing and six options. Each one is built on a new system, so the rule from the last matrix is not a clue to this one. Test the rows and the columns separately, and name each rule in words before you look at the options.

Word analogies give a pair and ask for the word that completes a second pair, from five options. Say the first relationship as a sentence, such as “the first is a part of the second” or “the first grows into the second”, and test each option in exactly that sentence. The wrong options are usually connected to the stem in some other way.

Logic grids give a set of statements about people and places, days or roles, and ask you to fill in who goes where. Master's manual tells candidates to use only what is stated and to make no interpretations of their own. Draw the grid on paper, place the certain facts first, use every “not” statement to cross out cells, and check the finished grid against every statement, because the question only scores when every row is right.

CORE: the one Master test where skipping is right

CORE, the Cognitive Resource Evaluation, is a fixed test of 19 figure matrices from easy to hard, with the six options in a random order for each candidate. It has a 35 minute limit and the average candidate needs about 18, and Master builds it so that everyone can finish. Unlike ACE, a skipped question comes back after the last one. So skip anything that has taken you two minutes: a fresh look after a different puzzle often shows the rule, and a hard question never has to cost you the easier ones behind it. Before you finish, go back to every question you skipped and answer it, because a blank scores the same as a wrong answer. The real CORE opens with untimed practice questions; use every one.

What a STEN means for your application

Every Master test reports on a STEN scale from 1 to 10. Master calls 1 to 3 low, 4 to 7 average and 8 to 10 high, and 70% of people land between 4 and 7. There is no pass mark: the employer sets a band for the role and the platform reports how closely you match it. Master's generic bands for ACE and CORE are 4 to 7 for operational roles, 6 to 10 for generalist and management roles, and 8 to 10 for analyst and leadership-team roles. When CORE is used to screen, a 75% match to the band is the qualifying level, and the platform can stop a candidate below it before the next test.

One consequence surprises people. Master's model is matching, not maximising, and some employers look twice at a result far above the band they set. That is not a mark against you, and Master's own generic criteria for operational roles say a higher result is rarely negative, but it is a reason to read your result against the role rather than against a notion of a perfect score.

MPA and OPTO: consistency, not impressiveness

The MPA, Master Person Analysis, gives you 40 groups of four statements. In each you mark the one most like you at work and the one least like you. Each statement belongs to one of several properties and is keyed towards one end of it, so choosing the most flattering line in every group scatters your profile rather than lifting it. OPTO asks you to rate 154 statements from Very untrue to Very true in groups of seven, and when two statements in a group share a rating you are asked to spread them apart. Your first ratings are scored. Moving answers the same way four times or more within one aspect raises a Spotlight, which the interviewer will usually ask about.

Neither questionnaire has a clock or a top score. The useful preparation is to think of yourself on an ordinary working day, answer the way you actually behave, and have an example ready for the parts of your profile that stand furthest from the middle.

After the test: ACE Confirm and your own report

A high ACE result may be checked at interview by ACE Confirm, a short supervised re-test drawn at the level you reached. It ends as soon as you reproduce your result, which can take four or five minutes, and a result it cannot confirm leads to a full supervised resit. The honest way through it is the same as the honest way through ACE: sit the home test alone, with the aids you are allowed. Master also says every candidate is entitled to feedback on their result, and many employers let you download your own report straight after the test. Read it, because it uses the same STEN words as this article.

Do
Have a calculator, pen and paper on the desk before ACE starts.
Answer every ACE question, even if the answer is a reasoned guess.
On CORE, skip anything past two minutes and always go back to it.
Sit the real tests on a laptop or desktop, in one uninterrupted block.
Answer MPA and OPTO as you are at work on an ordinary day.
Do not
Do not skip on ACE. It is scored like a wrong answer and lowers the next question.
Do not read a hard ACE as a failing one. The questions get harder because you are getting them right.
Do not leave a blank on CORE. It scores the same as a wrong answer.
Do not push every OPTO answer one way when you re-spread tied ratings.

Our Master International practice tests run ACE adaptively with an on-screen calculator, CORE with its skip queue, and MPA and OPTO in their real formats, with feedback in the same STEN bands your employer will read.

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